Shop Policy

Shop Policies 

-No refunds or cancellations- please be sure of your order! Once payment is processed there is no going back

-If something is wrong with product or it came damaged you have 24hrs to take pictures and contact me so I can look into making it right

-Please be as detailed and specific as possible when placing a custom order, once your order is placed you have 24hrs to make changes to the order

-No 2 cuppies will ever be identical- !!!!!

*Although the same design can be requested it will be reproduced as as similar as humanly possible

-My logo is placed on the bottom of all Cuppies unless requested otherwise when custom orders are placed (it is smaller than a .$50 piece)

-I own the rights to all picture/video on my social media and/or selling platforms

-I will/may post pictures of the cuppie during and after the making process unless requested otherwise by customer when order is placed

-Quality is my top priority, however being that I am a artist and human  taking every step full of love and to create the best cuppie possible there is a risk of minor defects or imperfections on the cuppie/product

-While I strive for perfection there are times when flakes of glitter, air debris, or other small debris may end up on the cuppie, if this minor imperfection greatly affects the cuppie I will remake

*This can/will add on to the turn around time of the order*

-Due to multiple layers of glitter/epoxy/flakes/sprinkles the surface of the cuppie may not be smooth, this IS NOT a defect. This adds the the uniqueness of the item as it is homemade

-Turn around time does not include S&H time

-Once Cuppie is in the shipping carriers hands I am no longer responsible or liable for lost/stolen/missing packages 

-I have the right to refuse my services to anyone

-Please refer to FAQ section for care instructions 

-If you have ANY questions or concerns please inquire BEFORE making your purchase 

These are part of the terms and agreements you will agree to upon check out! 

Thank you for all of your support!!